Shipping Policy
Thank you for shopping at AkhiWear! We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping services. Please review our shipping policy below for important information regarding delivery methods, timeframes, costs, and more.
Shipping Methods and Timeframes:
All orders will be shipped via Royal Mail and are expected to arrive within 2-4 days after the order has been processed.
Order Processing:
Please allow 24-48 hours for order processing. This includes order verification, packaging, and preparing your items for shipment. Orders are processed during business days (Monday to Friday, excluding public holidays).
Tracking Information:
We provide tracking numbers for all shipped orders. Once your order is dispatched, we will send you an email with your tracking number. You can use this number to track the progress of your shipment through the Royal Mail website or their designated tracking service.
International Shipping:
For international orders, we use Royal Mail for shipping. All international shipments are tracked through Royal Mail’s services. The shipping cost for international orders is determined based on the delivery address and will be calculated during the checkout process. Please note that we only offer shipping within the United Kingdom.
Lost or Damaged Shipments:
In the unlikely event that your shipment is lost or damaged during transit, please contact our customer support at support@akhiwear.com. We will work with the carrier to investigate the issue and resolve it in a timely manner. Please note that AkhiWear will not be held responsible for any delays, damages, or losses caused by the carrier.
Contact Information:
If you have any questions, concerns, or need assistance related to shipping, please feel free to contact our customer support team at support@akhiwear.com. We aim to respond to all inquiries within 24-48 hours during business days.